Great customer support love it there
I recently bought a E400 2017 at this MB DEALERSHIP. My experience with the Sales Consultant was so very professional & frien... Read More dly that I have never experienced before at any dealership. Mr. Fernando Marrone their Sales Consultant who assisted me in getting my dream car selected was so very patient and knowledgeable he explained to me every minor detail and advised me. I was searching for this perfect combination of E400 since December 2017 and visited serval dealers in Ontario. All other dealer's Sales Consultant & their Sales Managers seem to be pushing me to sign the agreement but when I went to MB Barrie and met Mr. Fernando and his sales Manager they had this transperancy feeling which was amazing. Even their Financial Service Manager Ms. Ashley Lyons is so very amazing who guided me with the best protection plans possible to meet my needs. I would strongly recommend MB-Barrie team to everyone. I went all the way from Brampton to them and after meeting them it was worth the drive. All the best & Thank you MB-Barrie for everything. Murtaza
They were very nice and helpful quick service.
The Service was wonderful from start to finish, for my senior Parents. From the moment I called, and spoke with Dave; everyth... Read More ing was coordinated and arranged. Dave is simply wonderful and kind and accomodating. Scott handled the Sale and was very nice to deal with for my Parents. Ashley was also lovely while guiding my Mom. And finally, Brian made the grand finale so nice with his expertise and friendliness during the delivery process at the Dealership. Thank you for taking great care of my Mom and Dad. I reasearched for months to find the right little car for them, and they certainly found a decent, well cared for pre-owned vehicle, at a very fair competive price. The experience was great and the car is wonderful. Down to earth Dealership, 100% recommended.
This is probably the first review I've written for anything/anyone, but I'm happy enough to put the effort in this time. I wa... Read More s looking specifically for a used Acura MDX in the 2010-2013 range with low mileage. I ended up finding exactly what I was looking for here. Scott McDowell was the sales person I dealt with and he did a great job. It was a relatively far drive out for me, but the entire process from setting up an appointment, coming to see the car, negotiating the price, paying and later picking it up went as well as it could have. I've had the car for a little over a month now and I purposely waited this long before writing a review. The car is perfect and has no issues at all, not even minor ones. I can only speak for their pre-owned process, but below are some of the highlights that made me a happy customer:1. No hidden fees- Everything other than licensing was built into the advertised price. I also negotiated this price to a reasonable deal for both parties.2. Keeping their Word - The only issues on the car were a jeans stain on the leather driver seat and a minor shopping cart type dent on the driver door. I had them write in the contract that they would "try" to fix these, but I had some skepticism. However, they completely solved both issues and the car was like new. 3. Preparation of the car - They give you the car polished and clean like it's brand new. 4. Commitment - They do give you a call a few days/week later to check how it's going with the car. They also invite you to some customer events so they are definitely committed to their customers.
Rocco Ricci is the most accommodating and friendly vehicle sales rep we have ever met. He got the vehicle we want at the pric... Read More e we wanted. It was stress-free. I would definitely get our next vehicle ftom Rocco at Mercedes Benz Barrie. Thank you Rocco. You are awesome!
Excellent service from Reid Williams when purchasing my used ML350 Bluetec. He was extremely knowledgable of the features and... Read More the vehicle, my negotiation process was absolutely painless and smooth and the pricing on my new vehicle was very fair. I was very pleased with the patience and the positive attitude from Reid Williams, I had been in two other times looking at other vehicles that I decided were not a good fit in the past and he was extremely understanding and patient. I really appreciated that I never once felt pushed in to my purchase which is refreshing when buying a vehicle. Thank you to the MB Barrie staff, especially Reid for the great service.
Although I did not ending up leaving with the vehicle I had in mind due to an error with the vehicle listing, the Pre-Owned M... Read More anager Moses has gone above and beyond thus far to make up for this. It's unfortunate this happened in the first place but the MB Barrie team has gone out of their way to try and make it up to me. Thank you.