Our Mercedes-Benz Dealership in Innisfil

Great experience!

Megan at service is outstanding. Thorough and tells you exactly what's going on with your car. If she does not know she will find out. Courtious friendly and professional. Top service and repairs done! Excellent job!

What a great store! I recently picked up my new Mercedes and was so impressed with the level of customer service at this dealership. Everyone is so helpful, knowledgeable, and friendly. My car was spotless when I picked it up and they went out of their way to ensure the entire process of buying a car was a breeze. Ashley their financial manager was very informative and professional. I have purchased many vehicles in the past and I will not go anywhere else from now on. Thank you again to their sales manager Moses Dawson, General Manager Mike Murillo, and the rest of the Mercedes Benz Barrie team for giving me a great deal and taking such good care of me.

Had a great experience here, they are very committed to the customer. My sales rep, Mary, was great, has lots of knowledge and did a lot of work for me in terms of negotiating price and trade in. Overall, great experience and would definitely buy another vehicle from this dealer down the road!

Updated review: 4 stars Someone must have been interested as things seem to have improved tremendously. I have recently had some warranty service done on our vehicle. Jeremy our service advisor was exceptional. We were kept in the loop every step not left wondering. Thank you for the great service Jeremy! Previous review: 2 stars Poor service all around. Originally had a bad experience with a sales associate. My wife wanted to test drive a vehicle. The sales associate brings the car around to the front door and jumps into the passengers seat leaving the rear seats for me (the purchaser!). Months after purchasing a vehicle elsewhere called the service department, the service manager is a bit too arrogant for the front line. Dear Mercedes Benz, PLEASE do something about the customer service at this location asap!

Service dept is extremely efficient and friendly.

Jeremy and Brice are the best. The service I received from Jeremy and Brice was amazing. They fixed the sprinter in record time. They were pleasant to deal with, they booked the appointment the next day, the costs were fair and service perfect. I would highly recommend anyone getting service from Mercedes barrie For the second time in a year Jeremy and Brice have done an amazing job fixing our sprinter. We were on a trip from ontario to British Columbia and had just started when the sprinters check engine light came on. We drove directly to Mercedes barrie who managed to get us fixed and on the way in an hour. Truly incredible service.

Amazing personalities of the staff and amazing cars!